Customer care

Refund Policy

Effective September 25, 2026

We want the SidelineBoost Sponsorship Kit to be useful for your team. If it is not a fit, you may request a refund within 14 calendar days of purchase.

How to request a refund

Email hello@sidelineboost.com from the address used at checkout. Include your name, purchase date, and a short note describing the issue.

Processing

Approved refunds are returned to the original payment method. Banks and card issuers may take several business days to display the credit.

Fair-use limits

We may decline requests involving fraud, repeated purchases and refunds, resale or distribution of the files, or requests submitted after the 14-day period.

Download problems

If you cannot access or open the files, contact us and we will first help restore access or provide replacement files.